AI-powered
Social Listening for
Deep Consumer Insights

YouScan offers excellent visual analytics and UX on top of rich content sourcebook. We have picked YouScan because their tool is very user-friendly, offers a wide range of filters and widgets to enhance the work of the data translators. The platform offers exhaustive coverage of various social media platforms too. However, the image analytics and logo recognition is where YouScan really shines.

I feel armed with so much more information having YouScan. When I have a concern or a recommendation, I can back it up with specific insights. With YouScan, I can see what a broader audience says, the good and the bad. Speaking of Dashboards, it’s a great way to give other teams the information they’re looking for, without them having to navigate the platform themselves.

YouScan allows The Earthshot Prize team to track mentions of the brand online, including social media, news websites, and blogs – as well as helping us to understand the geographical breakdown of media coverage and the volume of articles being published. YouScan also enables us to monitor the sentiment of our content. We were able to track real-time sentiment and adapt our social media strategy accordingly during this peak time, based on public perception.

YouScan is great: we really find a lot of value in the tool, and it has helped us get deeper and richer insights. Visual & audio monitoring, and customer service are fantastic. AI capabilities are extremely helpful and cut down time on getting to great insights.

Analyzing mentions in terms of various aspects is one of the most valuable features that YouScan provides, especially when monitoring pharmaceutical brands. Aspects allow us to find out whether patients are satisfied with the prices, the availability of certain drugs, and what kind of side effects consumers deal with. YouScan gathers truly relevant mentions, and its interface is simple and easy to understand.

YouScan is very easy to use, and its integration with AI makes it super powerful. The platform gives me detailed and complex insights about my consumer and business, which are valuable in my decision process.

With YouScan, we’ve taken our analysis to the next level. Its intuitive interface and sleek visual design make working with data effortless, while the ability to seamlessly export and adjust charts has transformed our reporting—making it faster, sharper, and more impactful than with any other listening tool.

We moved over to YouScan from Brandwatch. Brandwatch started to feel like they had given up on it and were focused on Falcon, their social platform. I have been using Brandwatch since 2018 and the amount of new features and tools they had developed were very low. YouScan feels like the opposite of that. Everyone from the CEO, the VP of Sales, our account manager and everyone I’ve messaged in their support team is keen, eager to help and we’ve so far loved our experience of both the new technologies that YouScan offers. They have a startup mentality and it shows—we’re all super excited about our partnership with them.

My favorite tool would be YouScan. AI determines the sentiment of conversations about our brand - whether people are positive or negative. We also can see whether this is a complaint about design or customer service. So once you’ve collected enough data, you will be certain to say we need to invest more in customer service because 80% of all the negative comments are about it. That’s a perfect tool for this.